Coupons : Coupons can also be present in our shop.

Some vouchers are personal or can only be used once per customer. For example, new customers get a one-time discount.

This code must be entered at checkout. 1. Enter the code and then click Apply. Then the coupon/discount will be taken into account. However, if you click on an express checkout right away, no discount will be applied. That's why it's also called Express Checkout.

I forgot to use my discount code, can you still credit it later?

A very clear no, it takes a lot of work to change the bills. A cancellation invoice must be written in accounting for each invoice. This takes an extra 30 minutes. Please understand that it is uneconomical. The voucher or However, the discount code is retained and can be used for the next order, exceptions are promotional codes that expire when a certain date expires.

Digital downloads

 Digital purchases cannot be refunded.

Withdrawal of articles

The articles are only manufactured at the customer's request, parts are specially manufactured and a kit is to be put together. It is the same with 3D prints (miniatures). It is not stock goods. There is damage that has not been undone. Kits cannot be sold more than B Ware or C if they have traces of glue or are defective. Therefore, there is no withdrawal on these articles.

The manufacture of the goods cannot be easily undone

Don't worry, you'll get a full refund in the rare event that your item doesn't arrive or is damaged.